Unified Communications and Mobile Messaging

So imagine if you will you’re sitting in an airport for hours between connecting flights. You’re cranking away on your laptop but the battery dies and there isn’t a plug around. In addition you were getting tired of paying every hour for the internet.

You stroll down to the airport bar to finish watching that end of a football game with your smart phone affixed to your belt.

Mean while back at your office there is an emergency meeting called. Somebody tries to call your desk to tell you and your call forwarding isn’t enabled because your AC is there it answer your calls when needed. Unfortunately she was on the other line talking to her boyfriend on the company long distance plan or sneaking away to Starbucks and didn’t hear your call.

No problem though because while you’re sitting at the bar your email alerts you that you have a missed call from Bob Adams in accounting, and sends you the VM as an WMV attachment. You quickly play the voicemail from your email and hear what Bob has to say.

There is a problem, appears Bob can’t find the report on the Flemming account. Uh oh! This has the potential of disaster. You can’t turn to your laptop, battery is dead, can’t use the airport computer because you don’t have Citrix and their isn’t a VPN client. You can’t get through to Bob’s desk as both his lines are tied up. You then proceed to use your phone to log into Office Communications Server and message Bob where the report is. He responds and sends you a meeting invite. You accept the invitation and watch the meeting in real time on your windows mobile powered phone.

All this was done with unified communications. Bob got his report, you joined the meeting, and never missed a down in the game or sip of your beer.

Unified Communications is the future of business, and will soon be a necessity for all businesses. Today things happen lightening fast, and if you’re not connected you just might miss it. People from teachers to stock brokers are embracing the technology.

Every business should be investing in this technology as it could truly change their workforce and increase the productivity of their employees.